I often hear from entrepreneurs that they’re challenged with how to train their Virtual Assistant (or team member) effectively – to communicate exactly what they want done, in the easiest and fastest way possible.
A simple training process that I use is the 5 step PEDAF technique. Educational and learning theory shows that the use of all 5 senses along with spaced repetition, increases the trainee’s understanding and retention. The PEDAF technique reinforces learning by tapping into 3 of our 5 senses. The reason why many entrepreneurs don’t get the results they want with delegating is because they only do 1 of the 5 steps.
Today, I used the “Demonstrate” component of the technique which reinforces the trainee’s visual sense. It may not be relevant to use this with every task you delegate, but use it as often you can. Your objective would be to show your Virtual Assistant (VA) what you want the end result to look like and/or what steps they need to take to complete a task .
For example, if you need your VA to do paperwork for you, show her what a completed form looks like. Or if you want your website or document to be formatted to look a certain way, show her an example(s) of what you like – make sure that you’re both looking at the same thing. Today, I created a video of a task I did on my computer to train my VA on a new task. I recorded step by step audio instructions, using Camstudio (a free and easy to use software).
Note that if you hire your Best Fit tm VA, she/he will often know the process to use to accomplish many of your tasks (ie. article marketing, social media marketing). However, there are things that you will want done a specific way – your way, and demonstrating what you want done will ensure success.
This technique is included in my Delegation Success Formula that I teach in my ‘Leverage Your Brilliance Team Building Program’. If you’d like to grow your business by leaps and bounds and have more free time with team building, schedule a Free consultation with me at: