Giving feedback to your team members is critical to your delegation and virtual team building success. You need give clear, specific feedback and establish frequent check in and feedback methods to manage the process. The type of feedback that you give will vary according to the level of delegated authority you use for each situation (you’d never guess there are 8!) and when you’re just beginning to delegate, your check-ins and feedback should be more frequent and very specific.

I just hired a new Virtual Assistant to help me with marketing. I already have an experienced VA who does this for me but decided it was best to leverage her expertise for other marketing tasks. I could have hired an experienced VA who can hit the ground running, which is what I recommend to my clients. However, because I used to do article marketing and I evaluated my new VA as an ‘A player’, I decided to invest in training her.

Below is my feedback I emailed to her this morning about her first task. The level of delegated authority I am using as I train her is the lowest level of delegated freedom: ‘wait to be told/ do exactly as I say/follow these instructions precisely is’. Here’s why this feedback will result in a successful outcome :

1. Gives clear, specific details
2. Reinforces what she is doing right, will motivate her
3. Asks for her feedback
4. Reinforces check-ins
5. Improves systems

“Marie, for author resource box, you are correct in entering the default standard version for the GoArticles.com site since we can’t enter a different resource box for each article – great job! However, please note that you should have entered the HTML version since this site accepts html resource boxes.  I forgot to mention to you when we spoke that when opening a new article marketing account, you should look in the Publisher Guidelines to see if there are any specific instructions re submitting articles (apart from those I gave you).  The guidelines for this site said ‘URLs in the resource box should be set as hyperlinks.’  so  you need to enter the HTML version.

Also,  please update the submission process document with this step: “When opening a new article marketing account, check Publisher guidelines first before submitting article, to ensure that we comply.’ And as we discussed, if there are no instructions re html resource boxes, always enter the html version first and if it isn’t accepted ,  use the plain text version.  Enter this information about each site on our article submission report under ‘Comments’ section that we spoke about and use this revised spreadsheet to work from as I’ve entered some comments for you. If you have any questions, as usual, let me know and continue to email me updates daily. We are making great progress, thanks!”

So now, I can move on to other tasks, knowing that my VA has everything she needs to move forward. I don’t need to think about this anymore until I hear from her.

Feedback, feedback, feedback – VERY  important when delegating! It’s one of the key components of my Business My Way Delegation Success Formula tm  that ensures you get the results you want every time.

Delegate your way to success!

 

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